MG403 Communication

About This Course

Effective communication is crucial for managers to positively drive business results. Often overlooked as a “soft” skill, it can be one of the hardest — and most important — skills for a manager to master. This course is designed to help managers develop self-awareness around their business communication styles, hone their interpersonal communication skills, and overcome obstacles and improve relationships through more effective communication.

Course Snapshot

Course delivered in a virtual format with live instructor & student interaction

Once per year (Fall)


2 days, 8:00am - 4:30pm


Course Schedule         Register Now

Relaxed informal company team meeting

Business Management

High performers are often promoted to management positions given their specific skills related to their areas of expertise. However, they may not be fully prepared for the complex spectrum of management responsibilities, which includes managing people, motivating teams, managing budgets, and creating...

What You’ll Learn

Upon completion of this course, students will have gained the knowledge to:

  • Identify the most common barriers to effective organizational communication;
  • Practice active listening and positive body language skills;
  • Make strategic choices in emotional situations for better communication;
  • Understand the importance of trust in business relationship development.

The Learning Environment

This course is delivered in a virtual format and combines lectures, discussions, and group activities. 

Courses in this Certificate Track

Enrolling in the full certificate program allows for more holistic learning in regard to business management.

Courses may be taken individually and in any order unless otherwise noted. Five courses are required to complete the certificate. If pursuing the certificate, all courses in the certificate program must be completed within three years. Visit the program page for a recommended sequence.