Student Financial Services

We are available via phone, chat, by appointment, or email Monday to Friday, 9am to 5pm. Starting August 2, in-person services are available Monday to Friday, 9am to 3pm.

Contact Student Financial Services for the following:

  • Billing
  • Collections
  • Fee Verification
  • Past Due Accounts
  • Payments
  • PSU Payment Plan
  • Refunds
  • Returned Checks
  • Third Party Payments (
  • Tuition & Fees

Phone: 503-725-3440


Phone: 503-725-3440


Phone: 503-725-3440
Mail Payments to:
PSU Cashier's Office
PO Box 908
Portland, OR 97207



  • Up to July 30: Monday, Wednesday, Friday, 12 - 2pm
  • Starting August 2: Monday - Friday, 9am to 3pm

Phone: 503-725-3440

No appointment needed.

If you are an incoming new or transfer student, you can get your new student ID card once you are registered for your first term of courses.

Office of Financial Aid and Scholarships

Contact the Office of Financial Aid and Scholarships for the following:

  • Financial Aid Applications, Awarding, Eligibility, Disbursement, and Revisions
  • FAFSA/ORSAA Questions
  • Loan Management
  • Satisfactory Academic Progress
  • Scholarships

Chat: The fastest way to reach us is via chat. To start a chat session, go to Financial Aid and select the orange bar in the bottom right corner of the window.

Chat Hours: 10am - 4pm Monday, Tuesday, Wednesday, and Friday; 11am - 5pm Thursday

Email: Response time could be up to two weeks. If you have an urgent question try chat first.

Phone: 503-725-3461
Toll-free: (800) 547-8887
Fax: 503-725-5965

Phone Hours: 9am-5pm Monday, Tuesday, Wednesday, and Friday; 11am-5pm Thursday

Appointments: We offer appointments with Financial Aid Counselors 12pm - 3pm Monday through Friday.

Mailing Address
Portland State University
Office of Student Financial Aid and Scholarships
PO Box 851
Portland, Oregon 97207-0851